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The E-Commerce Newsletter For Booksellers

3/23/2020

7 Comments

 
Something To Consider If Your Store Is Forced To Temporarily Close
In the event your physical bookstore is forced to close, consider using Ingram for fulfilling orders on your website. Sending orders directly to Ingram for fulfillment from your website is referred to as Customer Direct Fulfillment (CDF). Website orders sent to Ingram will be processed using ABA's Ingram account. Ingram will ship the orders to the customers on behalf of your store. Ingram will invoice ABA for those orders and we will adjust it against what the customer paid for that order. The reconciliation report on your website (Store -> Reports -> Money Management) will provide the details of the disbursement.

Not all orders will be eligible for Ingram fulfillment. The Wholesaler Fulfillment help document lists all the conditions that an order has to meet to be sent to Ingram.

Regarding wholesaler discounts, Ingram will provide the standard discounts - for example, 'REG' is 40%.
If you want to send to Ingram as many orders as possible from your website, which is referred to as Customer Direct Fulfillment, please follow these steps:
  1. Make sure the site has the following shipping options:
    Media Mail (only one condition - within US)
    UPS Ground (only one condition - within US)
    The shipping method title is important. Disable all other shipping options


  2. Disable In-store pickup

  3. Credit card should be the only allowed payment option. Disable all other payment options

  4. Adjust the store preferences:

    Store -> Configuration -> Account Information and Preferences -> Store Preferences

    a. Wholesaler Fulfilled - checked
    b. Short Discount. - checked
    c. Special Order.   - checked
Some orders will get sent to Ingram automatically. For some, you have to login to the site, you will see the 'Send to Ingram' button and you have to use it. Give it a try and if you have any questions drop us an email at [email protected].

Addressing Customer Concerns About Their Purchase
Over the past week we’ve all received emails from online retailers and shipping services about the steps they are taking to keep online orders safe from viral contamination.

Customers who visit  your website have these same concerns. You can address them by creating a text block on your website’s home page that describes the steps your store is taking to keep their purchase virus free. Talk about CDC guidelines you have implemented in your store such as cleaning and disinfecting frequently used surfaces, washing hands, wearing gloves, etc. Be sure to include this messaging in your email and newsletter correspondence with customers as well.



As Covid-19 spreads, your customers are going to become much more sensitive to how their online purchases are handled. Addressing those concerns now will improve your chances of customers returning to your website for future purchases.


Thanks for reading. Feel free to email us with any thoughts, questions, or suggestions.
The IndieCommerce team
7 Comments
Read more link
3/3/2024 02:30:05 pm

The E-Commerce Newsletter for Booksellers is a valuable resource for staying updated on industry trends and strategies. Whether you're a seasoned seller or just starting out, this newsletter offers insightful tips to enhance your e-commerce journey. Looking to diversify? Explore new avenues like landscaping services at leadsgenie for more opportunities. Stay informed, stay ahead!

Reply
Book Stores In Brisbane link
6/13/2024 11:10:11 pm

The e-commerce newsletter for booksellers featured on GLIBA's website provides valuable insights and updates tailored to the book-selling community. It's a great resource for staying informed about industry trends, new releases, and strategies for e-commerce success in the book market. If you're involved in selling books, this newsletter could be highly beneficial for keeping up with the latest developments and opportunities in the industry.

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I Luv Aussie link
6/24/2024 12:07:51 am

Great newsletter! It provides valuable insights and tips specifically tailored for booksellers navigating the e-commerce landscape. Keep up the excellent work!

Reply
Shout N Australia link
8/21/2024 06:36:32 am

The e-commerce newsletter for booksellers is such a fantastic initiative! Staying updated on the latest trends and strategies in online book sales is crucial, especially in today’s digital landscape. I’m excited to see what insights and tips will be shared—this will definitely be a valuable resource for independent bookstores looking to thrive online. Thanks for providing this service to the bookselling community!

Reply
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11/7/2024 02:42:21 am

*The E-Commerce Newsletter for Booksellers* is an invaluable resource for bookstores navigating the evolving digital landscape. It provides timely insights on online sales strategies, e-commerce trends, and best practices tailored specifically to the book industry. Whether you're looking to enhance your online presence or stay ahead of market shifts, this newsletter offers practical advice and updates that help booksellers thrive in the digital world.

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12/24/2024 06:53:01 am

The E-Commerce Newsletter for booksellers is a valuable resource for staying updated on industry trends! It’s great to see helpful insights for growing online book sales.

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12/30/2024 08:07:00 am

This newsletter is a fantastic resource for booksellers looking to stay ahead in the e-commerce world! It offers valuable insights on trends, tools, and strategies that can help grow online book sales. I appreciate the helpful tips and clear advice that make navigating the ever-changing digital landscape so much easier. Keep up the great work!

Reply



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  • About
    • Join GLIBA
    • Bookstore Members
    • Board of Directors >
      • Past Board Members
    • Our By-Laws
    • Publisher Members
    • GLIBA Board Nomination
  • Catalogs
    • Summer Catalog Resources
  • Events
    • Spring Forum 2025 >
      • Spring Forum 2025 Publisher Guidelines
    • Indie Bookstore Day >
      • Chicago Bookstore Crawl
      • MI Book Hop
    • Profitability Education
    • Past Events >
      • Indie Press Social with SIBA & GLIBA
      • Spring Forum 2024 >
        • Spring Forum 2024 Publisher Guidelines
      • Hanif Abdurraqib at Downbound Books
      • Jack White and Hanif Abdurraqib
      • Rep Night 2023
      • Spring Forum >
        • Spring Forum 2023
        • Spring Forum 2022
        • Spring Forum 2021
        • Spring Forum 2020
        • Spring Forum 2019
        • Spring Forum 2018
      • George Saunders
      • The Lit Show >
        • The Lit Show: Chapter 3
        • The Lit Show: Chapter 2
        • The Lit Show: Chapter 1
      • Heartland
      • Chicagoland IBD Bookstore Crawl
      • Group Bookstore Events
      • Rep Night >
        • Rep Night 2019
        • Rep Night 2018
  • Bestsellers
  • Heartland
    • Heartland Education
  • Awards
    • Great Lakes Bookstore of the Year
    • Heartland Booksellers Award >
      • Nominations
    • Voice of the Heartland >
      • Past Winners
  • Bookseller Resources
    • Tim Smith Educational Travel Scholarship
    • ABA Resources
    • Amazon Instructions Poster
    • Bookstore Map Artwork and Shirts
    • Publisher Promotions
    • Publisher Imprint Graphics
    • Rep List
    • Publisher Social Media
    • Reporting Your Sales
    • New York Trip
    • CHILOVEBOOKS
    • Tools of the Trade
    • The Independent Bookseller
    • Associations and Organizations
    • Advocacy
    • Anti-Racism Resources
    • Covid-19 Resources
  • News
  • Publishers, Authors and Industry Affiliates Info
    • Advertise with GLIBA
    • MIPA
    • Bookseller ARC Requests and Preferred Reading Genres
    • For Authors
  • YouTube Channel
  • Past Holiday Catalogs
    • Holiday Catalog 2022 >
      • Holiday Catalog 2022 for Publishers
    • Holiday Catalog 2021
    • Holiday Catalog 2020
    • Holiday Catalog 2019
  • About
  • Holiday Catalog
    • Holiday Catalog for Bookstores
    • Order Holiday Catalogs
    • Holiday Catalog for Publishers