COVID-19 BOOKSELLER RESOURCE UPDATE

Hello Book Friends,
 
GLIBA is committed to helping you and your store navigate this current time, and we are updating our resources daily. Below you will find a list of resources and we are updating gliba.org on an almost daily basis with current news, updated resources and next steps you can take. Please check back regularly.

As a next step to help our membership, we are waving 2020 member dues for ALL GLIBA bookstores.

Please update your membership here.

​A NOTE FROM LARRY
Some of you may have heard I tested positive for COVID-19. I debated whether I should share this information publicly. Ultimately, I decided to for a few reasons. I want you, my bookselling friends and family, to know this issue is real, has affected someone you know, is manageable and that we need to take every precaution to stop it from spreading. I also want my situation to help ground what is happening in reality and hopefully make it less anxiety inducing for everyone. I have highlighted the most frequently asked questions, and am answering them from a patient’s perspective. I hope this helps bring you some peace and lets you know there is some positivity to what seems like an endless and powerfully negative situation.
 
What were your symptoms?
A dry cough, restricted breathing, chills, sweats, body aches and a fever of 100.5.
 
How are you treating it?
I have been self-quarantining. I am not staying at home with Sandra and Vivian. I am staying hydrated, eating lots of warm liquids like soup, coffee, tea, etc. Taking Vitamin C and trying to eat regularly. I am also using a humidifier and trying to rest as much as possible.
 
Where or how did you contract it?
I do not know. I started showing symptoms six days after the last time I had been in public. The grocery store and Walgreens were the last public locations I had been before symptoms showed. I have asthma and I am a habitual face toucher. I cannot confirm, but that combination probably made me more susceptible to contracting it.
 
How do you feel?
I feel really good. My first day of symptoms was terrible. Since then, my symptoms have been mild, and each day is better and better. Restricted breathing has been the only consistent issue. As of today, I would compare it to being a Midwesterner in Colorado-- I get winded easily and it feels like I haven’t adjusted to the elevation. 
 
Further thoughts:
This is scary but manageable. Very fortunately, my symptoms were mild. Having had the virus, I am positive many of us have had it and just didn’t know. If I had not gotten so sick the first day, I would have not gone to the hospital. I would have assumed my asthma was acting up or I had an upper respiratory infection. This is one of the reasons we need to take every precaution until this is over. With the lack of available testing, it is almost impossible to know who has it. Please take care of yourself. We will get through this. The outpouring of messages and positivity has been overwhelming and I am so grateful. I am doing great and I can’t tell you how much I am looking forward to seeing my bookselling family again. - Larry
GLIBA BOOKSELLER CHATS EVERY WEDNESDAY
Register for Chat
Wednesday, April 1st | 12:00PM - 1:00PM CT
 
To help our membership both stay safe and adapt, GLIBA will facilitate online video conversations for GLIBA booksellers to take place every Wednesday, starting Wednesday, April 1st from 12:00 PM - 1:00 PM CDT. Going forward, we will rotate the time of day to accommodate different schedules. Next week’s conversation will be held Wednesday April 7th at 9-10am CDT.
 
This conversation is meant to keep us united- sharing best practices for dealing with COVID-19, voice concerns, and help plan for the future. It also serves to provide much needed face to face time with fellow booksellers. Space is limited so pease register here and share any questions or best practices you would like to discuss during the call. The call will be held via Zoom.
 
A link to the chat is below and will be on the registration page.
 
Join Zoom Meeting
https://zoom.us/j/6775096962
 
Meeting ID: 677 509 6962

COVID-19 Important Information

Who do I reach out to regarding permission to carry on business?
• Consistently stores reaching out on the state level have been turned down
• Focus your efforts locally
• We have seen access granted to bookstores by local government including city council Mayors, city attorneys and local assemblymen
• Contacting local government also encourages them to promote and support business in this time

What to do when making your request:
• Avoid requesting to be considered essential on social media.
• Emphasize public safety. Businesses remain closed to the public, only handling online orders with minimal staff maintaining safe distances

Keep in mind:
There is some question as to whether staying open in these ways might hurt your chances for loans or grants later. We have no information on this but it is possible showing a complete loss of income may give you a better chance at loans and grants. Something to consider though most likely your store, like others, will have evident losses to document regardless.

Here's What you can do NOW
Email your senator: Here’s a template letter your store can send to the Senate urging immediate action and outlining the best policy. Find your senator’s contact information here. 
Fill out this form: Join other retailers to tell your senators a “No” vote that needlessly delays passage of small business relief legislation is not okay. 
Spread the word: Share the above-mentioned letters to the Senate with your customers and network. Ask for their help lobbying on behalf of your bookstore, small businesses, and the best interest of the local and national economy. Some sample social media captions: 

• It’s crucial to #SupportLocalNow with #GrantsNotLoans. Today, we sent our senators a letter urging immediate action to help small businesses like ours. See the letter here: https://www.bookweb.org/bookseller-template-letter-re-covid-fiscal-relief and find your senator's contact info here: https://www.usa.gov/elected-officials
• Small business owners, make your voices heard here: https://www.votervoice.net/NRF/campaigns/72865/respond

Start preparing documents you may need to apply for loans and grants:

• Three years of business tax returns and personal tax returns for all principles.
• Your 2019 tax returns or, if that’s not possible, your 2019 year-end financials.
• Year-to-date profit and loss and balance sheets
• A personal financial statement for any owner who owns more than 20 percent of the company.
• A debt schedule for your business.
• Your monthly operating expenses from March through September of last year.

Note: Some loans and grants may make you ineligible for others. For example, a disaster loan may make you ineligible for the proposed forgivable loans that are in the proposed senate relief legislation. Ask questions and check ABA’s Coronavirus Resources for Booksellers page for updates as we attempt to find out more.
STATE BY STATE RESOURCES
Illinois
• COVID-19 Information for Small Business
• Illinois Department of Public Health Updates
• Emergency Small Business Grants and Loans Assistance
• Small Business COVID-19 Relief Program
• COVID-19 Small Business Guidance & Loan Resources
• Coronavirus .illinois.govIndiana
• COVID-19 Resource Guide for Hoosiers Looking for Assistance
• COVID-19 Resources for Small Businesses
• Indiana Essential Businesses and Operations ListKentucky
• Team Kentucky COVID-19 Resource Page
• COVID-19 Resources for Employers
​Michigan
• Application Process Now Live for Michigan Small Business Relief Program Funding
• Resources for Michigan Businesses During COVID-19
• State of Michigan: Coronavirus - For Employers and Workers
• Supporting Your Small Business During COVID-19
• COVID-19 Main Street Resources
• West Michigan COVID-19 Business CoalitionOhio
• Ohio Chamber of Commerce COVID-19 Business ResourcesWisconsin
• COVID-19 Business Resources
• COVID-19 for Businesses and Employers
• Small Business 20/20
• COVID-19 Business Resource Center
STATE AND LOCAL CONTACT INFORMATION
Locate your mayor
Locate your state legislators
​Locate your city, county and town officials
Locate your state governor
Locate your state senator
Locate your state representative
RESOURCES
• COVID-19 Resource List Spreadsheet
• CARES Act Summary
​• State Specific Resources for Small Businesses
​• Specific provisions of the CARES Act that booksellers should know
​• Pandemic—But Don’t Panic
Addresses sick leave and other leaves of absence, work-from-home policies, health and safety, compensation, and discrimination.
• Update for Your Workplace
Looks at the Families First Coronavirus Response Act (FFCRA), which creates the Family Medical Leave Expansion Act and Emergency Paid Sick Leave Act that goes into effect April 2.​
• ABA Resource Page
• Immediate Steps to Take During the COVID-19 Outbreak
• Publisher, wholesaler, and vendor support
• ABA’s initiatives during the outbreak
• What We’re Hearing
• Opportunities for financial assistance
• Resources for retailers
• Resources specific to booksellers
• General information about the outbreak
• What can independent businesses do to prevent the spread of the coronavirus?
• ​WhileAtHome.org
Stay up to date on tools, resources, and supports made necessary during this time. #WhileAtHome is a clearinghouse for credible information and action steps.
INGRAM UPDATE
Some of you have already placed your account and/or specific POs on a shipping hold, but INGRAM wants to make sure you completely understand what this means, and what the options are. See the graphic below to find your INGRAM rep.
 
IF you have a hold placed on your account it will stop ALL orders shipping to your store. 

• We just completed programming changes so that this will NOT affect Direct to Home (DTH) orders (if you are filling your own web or phone orders). 
• If you have had a hold on your account prior to this and have been processing DTH orders, please check ipage, or check with your rep to make sure they are now processing.
• The hold will NOT affect IndieCommerce or Bookshop.org orders as those do not bill to your Ingram account. 

 
IF you are still in need of having wholesale orders ship to your store for curbside pickup, or if you are processing and shipping your own phone and/or web orders, we cannot have your account on hold. 

• In order to pause your frontlist orders you will need to reach out directly to your rep, who will place a “Future Ship Date” on those POs which you can reevaluate as that time approaches.

 
As things are changing daily for so many booksellers, INGRAM would like to have the most current circumstances for your store. If you have a minute, please send a note to your rep with the answer the following questions:

• Are you open to the pubic?
• Are you allowing curbside pickup?
• Are you doing local deliveries?
• Are you using Direct to Home via Ingram/ipage?*
• Are you using IndieCommerce and/or Bookshop.org

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